THE ART OF DE-ESCALATION IN THE WORKPLACE

Instructor Training Package | Ready-to-Deliver Training

Equip instructors with practical strategies to help employees recognize escalating situations, communicate effectively, and respond with confidence.

This instructor-led training focuses on early intervention, communication, active listening, emotional awareness, boundary setting, verbal de-escalation, personal safety, and appropriate response strategies.

The package provides ready-to-use materials for instructors to teach, facilitate, assess, and document workplace de-escalation training.

Package Includes:

• Instructor Guide

• PowerPoint Training Presentation

• Participant Workbook

• Instructor Teaching Notes

• Knowledge Assessment & Answer Key

• Real-World Workplace Scenarios

• De-Escalation Role-Play Activities

• Communication & Active Listening Exercises

• De-Escalation Response Strategies

• Certificate Template

• Attendance & Evaluation Forms

• Training Documentation

Delivered on USB Flash Drive

Ideal for: Employers, supervisors, HR professionals, trainers, healthcare organizations, customer-facing businesses, and workforce development programs.

Instructor Package: $349